KONA SEASIDE HOTEL POLICIES
General Policies
Must cancel 48 hours prior to arrival to avoid fees. Guest must be 21 years of age with valid ID to make reservations. Major credit card required at the time of booking.
Cancellation Policy
Room only reservations made via this website must be cancelled 48 hours prior to arrival to avoid a cancellation charge equal to the first night room rate and must be cancelled online. CLICK HERE to cancel your reservation. During high travel periods and special events, reservations must be cancelled 30 days prior to arrival to avoid a cancellation charge of the first night room rate.
For reservations with confirmation numbers beginning with SSH-, please contact the hotel directly to cancel your reservation 48 hours prior to arrival.
The Seaside Price Guarantee
Seaside Hotels Hawaii welcomes the opportunity to serve you and offer genuine Hawaiian hospitality. For the best service and local knowledge, reserve directly with us.
Seaside Hotels will match any rate you find for our hotels on other travel Web sites.
If you find a better Internet rate for the same hotel, on the same dates for the same room type, simply phone directly to 1-808-737-5800, ext. 228 or send an email with a screen shot and the relative information to: CKRAMER@SEASIDEHOTELSHAWAII.COM.
Once verified, we will match the lower room rate, plus offer you these complimentary items:
- Free room upgrade
- Early Check in and Late Check out (based on availability)
Terms and conditions:
Price Match does not apply to the following rate types:
Members of groups or individuals who have specified criteria as an example: Kama’aina, AAA, Travel Club Members.
Non-refundable Rates.
Rates that are packaged with car or airfare.
Rates found on websites like Priceline and Hotwire, where the hotel is disclosed only after the completion of purchase.
The comparison rate must be available at the time of validation.
Offer is only valid on new reservations made directly with our hotel on our website or over the phone.
Seaside Hotels reserves the right to modify or cancel the guarantee at any time without prior notice.
PRIVACY POLICY
Seaside Hotels values your business and respects your right to privacy. The information you provide us is collected with the intent of servicing you better.