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FAQ2019-06-27T21:37:00-04:00

Check Availability

or Book a package

KONA F.A.Q.

CHECK IN TIME / CHECK OUT TIME?2019-03-12T10:23:33-04:00

4:00pm / 12:00pm

RESORT FEE?2019-03-12T10:23:54-04:00

Absolutely no resort fee is charged.

HOW FAR FROM THE AIRPORT?2019-06-27T21:47:09-04:00

9 miles from the Keahole Airport, the main airport for West Hawaii servicing the Kona area. Approx. $35.00 taxi fee.

HOW FAR FROM THE VOLCANO?2019-06-27T22:02:18-04:00

Hawaii Volcanoes National Park 100 miles. Reserve the entire day to drive, visit the National park, and return to the hotel.

INTERNET ACCESS?2019-06-27T21:49:18-04:00

Free WI‐FI provided in the lobby of the Kona Seaside Hotel and in room for guests. Kiosks are located in the lobby for complimentary printing of airline boarding passes.

IRONBOARD & IRON?2019-03-12T10:35:55-04:00

Available in guest room.

LAUNDRY ROOM?2019-03-12T10:36:19-04:00

Guest laundry room is available. Coin-operated washers and dryers are available.

PARKING CHARGE?2019-06-27T21:50:59-04:00

There is a $10.00 per vehicle daily parking charge. Please inquire with the front desk.

NON-SMOKING ROOMS?2019-03-12T10:37:06-04:00

All of our guest rooms are non smoking rooms. There are designated smoking areas on property.

HOW MANY PEOPLE TO A ROOM?2019-03-12T10:37:30-04:00

Although our rooms are spacious, rules allow for up to three adults sharing one room for an additional fee. Up to two children under the age of 12 using the existing bedding and accompanying a paying guest are free.

DOES OUR HOTEL ALLOW PETS?2019-03-12T10:37:53-04:00

No pets please.

LOCATED ON A BEACH?2019-06-27T21:51:38-04:00

Kailua-Kona was once a fishing village, and known more for water activities than beach activities. There is a small beach cove and beach within a 2 minute walking distance

DOES THE HOTEL HAVE A RESTAURANT?2019-06-27T21:55:15-04:00

One on-site restaurant, the popular Splashers Grill is located at the Kona Seaside Mall, steps away from our lobby, they feature burgers, seafood and steaks.

RESERVATION GUARANTEE?2019-03-12T10:38:56-04:00

Reservations are guaranteed with a valid credit card that will not be charged until check in. Credit cards accepted Visa, Mastercard, American Express, and JCB.

CANCELLATION POLICY?2019-03-12T10:39:19-04:00

Reservations must be cancelled 48 hours prior to arrival to avoid a cancellation charge of the first night room rate.

ACCESSIBLE ROOMS AVAILABLE?2019-06-27T22:04:48-04:00

Universally Accessible rooms are available. Phone the Hotel directly for availability and detailed information on these special rooms. An ADA compliant Swimming Pool lift is available.